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Custom Domain

Connect your own domain to your new.website project for a professional web presence. Instead of using the default your-project.public.website URL, you can use your own domain like yourcompany.com.
Domain Settings Interface

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How to Add a Custom Domain

1

Access Domain Settings

  1. Navigate to your project in the new.website dashboard
  2. Click on the Domain section in the left sidebar
  3. Click the ”+ Add Domain” button to begin the setup process
Domain section in sidebar
2

Enter Your Domain

  1. Enter your custom domain name (e.g., my-saas-domain.com)
  2. The system will display the domain you’ve entered for confirmation
  3. Click Continue to proceed
Add Your Domain modal
3

Configure DNS Settings

Once you’ve added your domain, the dashboard will display the DNS configuration you need to set up with your domain provider.
DNS configuration values shown in dashboard
  1. Check the DNS configuration table shown in your dashboard - it will display the specific record type (A or CNAME), name, value, and TTL based on your domain type
  2. Log into your domain registrar’s control panel (GoDaddy, Namecheap, Cloudflare, etc.)
  3. Navigate to DNS management or DNS settings
  4. Add the DNS record exactly as shown in your dashboard:
    • Use the Type displayed (A record for root domains, CNAME for subdomains)
    • Use the Name value shown
    • Use the Value provided in your dashboard
    • Set TTL as shown (or use the lowest available value if the exact TTL isn’t available)
DNS configuration example in Cloudflare
This example shows how it looks in Cloudflare.com. Other domain providers like Namecheap or GoDaddy will have similar interfaces but may look different.
4

Verify Your Domain

  1. After updating your DNS settings, return to the new.website dashboard
  2. Click the “Verify Domain” button
  3. The verification process may take up to 12 hours due to DNS propagation
5

Finished

Once verification is complete, your domain should have a “Verified” badge next to it, indicating it’s working properly.
DNS Propagation: Domain changes can take up to 12 hours to propagate globally. If verification fails initially, wait a few hours and try again.
If a TTL value of 300 is not available with your DNS provider, choose the lowest available value to speed up propagation.

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Troubleshooting

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Domain Not Verifying

  • Wait for propagation: DNS changes can take up to 12 hours
  • Check DNS settings: Ensure the A record is correctly configured
  • Clear DNS cache: Try accessing your domain from an incognito/private browser window
  • Contact support: If issues persist after 24 hours, contact support at hello@new.website

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Subdomain Setup

If you want to use a subdomain (like app.yourcompany.com), use the subdomain name instead of @ in the Name field when setting up your DNS A record.

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Domain Management

Once verified, you can:
  • Remove domains: Click the “Remove Domain” button to disconnect a domain
  • Add multiple domains: Connect multiple domains to the same project
  • Monitor status: See verification status with the “Verified” badge
Consider setting up both the www and non-www versions of your domain by adding both yourcompany.com and www.yourcompany.com as separate domain entries.

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Frequently Asked Questions